Your data protection rights under the General Data Protection Regulation.
Last updated: January 2024
Aurora Owl is committed to protecting the privacy and security of your personal data. We comply with the General Data Protection Regulation (GDPR) for all individuals in the European Economic Area (EEA) and extend these protections to all our customers worldwide.
Aurora Owl is the data controller responsible for your personal data. Our contact details are:
Aurora Owl
147 Wilderness Way
Whitehorse, YT Y1A 2C6
Canada
Email: [email protected]
We process your personal data based on the following legal grounds:
Under the GDPR, you have the following rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data where there is no compelling reason for us to continue processing it. This right is not absolute and applies only in certain circumstances.
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal data where we are relying on legitimate interests as our legal basis. You also have the right to object to direct marketing at any time.
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing conducted before the withdrawal.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purposes for which it is processed.
As a Canadian company, we may transfer your personal data outside the EEA. When we do, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. If the breach is likely to result in a high risk, we will also notify you directly.
To exercise any of your rights, please contact us at:
Email: [email protected]
We will respond to your request within one month. If your request is complex, we may extend this period by up to two months, in which case we will inform you of the extension and the reasons for it.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.